VP, Head of CPFIS / SRS Operations, Retail Investment Operations Centre, Singapore Retail Operations Permanent NEW

We’re looking for a candidate to fill this position in an exciting company.

• Ensure delivery of quality customer service and operational efficiency whilst minimizing risk to the Bank
• Develop and implement operational process improvement initiatives
• Develop and deploy of relevant key performance metrics
• Provide valued support and resolutions to the business

• At least 10 years of experience in Wealth Management or Agent Bank Operations
• Strong interpersonal and leadership experience
• Ability to liaise with various functions and stakeholders at all levels
• Sound product, business and operational knowledge as well a strong understanding of applicable local regulations
• Able to drive strategic thinking and continuous improvement in both operational and non-operational areas, including connecting the cross-functional resources to remove waste along the extended value streams.
• Detail-oriented with strong risk awareness