Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsible to lead, manage and engineer large scale, high-quality mobile support services, with specialization in mobility services and Microsoft Office 365 services for the bank. This includes in-depth understanding, deployment and testing of end points such as unified endpoint management solutions (MAM, MDM), Office 365, Active directory, Active Directory Federated services and windows security and related technology. The role includes ability to recommend nextgen technologies in this area.
Additional responsibilities include developing short and long-term strategies to improve monitoring and management of end user services, development of user self service capabilities. Development and management of financial plans and assigned budget for mobile support services is part of the job role. Familiarity with use of Agile methodology for implementations of key initiatives is required.
The ideal candidate will be well organized, process focused, and self-driven as this is a fast-paced and highly technical environment. Someone wanting to learn and grow with an organization will thrive in this role. The role requires excellent prioritization, responsiveness, and customer service, along with excellent verbal and written communication skills.
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.