Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities • Develop policies, processes and procedures. • Responsibilities will overlap Active Directory, O365 service and Blackberry UEM/Microsoft Intune infrastructure with a primary focus, managing Office 365 services • Analyse and coordinate designing of new and existing applications and architectures • Scripting and automations • Responsible for performance monitoring, systems maintenance, verifying the integrity and availability of all hardware, server resources and application logs. • Create and maintain system documentation for domain technologies, including installation, configurations and root cause analysis. • Collaborate with other IT staff, including networking, security, and data center operation teams, to engineer, and resolve issues • Identify solutions to utilize the application and technologies for project that are impacted by performance and business issues • Experimentation and recommendation of the new technologies • Create and execute communication plans for end users Requirements • Minimum 8 years of Microsoft Infrastructure deployment and support experience – Mac OS, Android, iOS, Active Directory, ADFS, Azure AD, SCCM, DHCP, TCP/IP, VPN – Cloud computing services such as Office 365 and Google Apps. – Technical knowledge on Windows server 2012, 2016, VMs and DNS – Experience in user endpoint management technology preferably Blackberry, Airwatch and Microsoft Intune solution • Experience with conducting research into emerging technologies and applying research to business; skilled in comprehensive testing of new technologies to ensure problem free deployment to users. • Strength in PowerShell scripting / automation • Excellent analytical, management and planning skills • Knowledge of program and project management methodologies and tools; track record of success in managing IT projects; effective problem solving abilities; motivated to develop creative solutions to common processes or problems • Certified Microsoft Technology specialist • Able to work independently and as a team • English speaking and good communication skills. • Other added experience and knowledge – Migration experience for Messaging – Project Management experience • Providing systems support and implementation, include regional support. • Experience in working in banking environment • Possess the verbal and written communication skills to work effectively with technical and non-technical personnel at various levels in the organization. • Bachelor’s degree in Computer Science, Information Systems, or Engineering (or similar) OR combination of relevant professional experience and education. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.