As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
The Intelligent Banking unit enables DBS to thrive in the digital economy by leveraging on emerging technologies to connect horizontal journeys across our customers and ecosystem partners. Using the 3Is (Intelligent Integrations, Intelligent Immersions and Intelligent Interactions), the team aims to capture and maximise customer lifetime value, and address dimensions of emotional and social jobs-to-be-done in DBS’ banking solutions.
Customer Interaction Management Team – Develop a comprehensive customer interaction map that enables consumption of banking services in innovative ways, leveraging on new technology like AI/ML, that brings real-value to customers.
Communities Engagement Team – Position DBS as a natural lifestyle enabler and trusted financial planning partner in the eyes of our customers, using educational content and driving organic engagement (online & offline) on a DBS-owned community platform.
Squad & Ecosystem Management Team – Develop and execute the overarching strategy of Intelligent Banking so we can help our customers live more and bank less across our Ecosystems.
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.