As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
The role is to work as cards business rep in a cross functional squad with stakeholders from different departments in Singapore Consumer Banking Group. The objective of this cross functional squad is to keep improving customers journeys related to cards transaction fraud, dispute and chargeback by using data and conducting experiments. Candidate is responsible of delivering the committed customer and business outcomes – including improving customer satisfactions, reduce customer demands, reduce customer and business fraud losses and shorten process turnaround time.
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.