Responsible for multiple products: Establishing the practice in multiple products
Defining and developing various services around/for the products and develop the competency required
Drive partnerships with product vendors, plan strategy, budget and own/drive P&L of the practice
Spearhead the competency across multiple accounts/geographies
Interface between the product vendors and customers to drive product gap closure
Provide consultancy during product configuration, installation, up-gradation, migration, releases, patches, etc.
Key Result Areas
Achieve budgeted revenue and profitability targets
Establish with the clients / vendors and ensure on the quality and timely deliverables
Actively lead business development activities
Manage employee satisfaction, performance, employee development and retention
Actively lead knowledge and competence development
Required Skills:
Minimum Relevant Work Experience required: 10+ years (preferably with a minimum of 4-5 years of T24 Business Analyst / Techno-Functional experience)
Guru in T24 CORE setup & TAABs
Guru across business units like credit, securities, lending & trade finance etc.
Help Bank users in providing business solutions and BRD sign off
Guru in review functional specification in terms of T24 world understandable
Interact with Technical developer stream line the development as per the requirement.
Interact with Testing Team to ensure the quality control
Roles and Responsibilities
Business / Customer
Actively engage with the multiple product vendors in pursuing opportunities and driving alliance relationships
Build multiple product competencies in specific domain/sub-segment by identifying technology and domain skills, creating knowledge assets, grooming and building teams capable of delivering solutions in the respective product space
Build product specific solution enablers and offerings for customers based on market requirements
Keep abreast of market trends, regulatory changes, technological advances/ product releases to incorporate appropriate changes in the consulting/service offering framework
Research market trends, utilize insights gained from various customers to compare and suggest suitable product solutions
Pursue and respond to RFPs and RFIs
Participate in business development meetings and client meetings to “sell solutions”
Work with account managers and client partners to support lead generation and business development activities
Participate in steering committee meetings
Interface with the client organization to provide updates and address queries
Project / Process:
Gain deep insights into client issues and potential risks based on subject matter expertise
Facilitate functional guidance to the competency team on a need basis
Define and develop various services around/for the products and develop the competency required
Drive end to end product implementations involving interaction with multiple stakeholders
Review identified risks and build mitigation plans for engagements
Institutionalize and drive knowledge management processes across the product space
People / Team:
Implement and anchor key HR processes for the team – performance management, promotions, normalization of the team ratings and recommendations on rewards
Manage and motivate performance / development of the team through reviews, coaching, mentoring and development
Build a second line for all key roles and persons
Ensure that training needs of the team are identified and met
Participate in recruitment initiatives
Facilitate knowledge sharing and capture within as well as across teams
Participate in organizational initiatives
Manage the retention of employees through motivation and other initiatives
Degree of Independence/Supervision required:
Requires minimal supervision on the job: Independently works under broad guidelines and follows principles of project management and quality guidelines when designing and implementing a solution; refers to supervisor typically for exceptions
Independent decision areas:
Propose customer specific functional solutions within the respective product space
Reviews estimates and approves project plan
Approval for change requests (in some projects)
People decisions: Appraisal ratings, selection up to product consultants, R&R recommendations, promotion recommendations, leave approvals