Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Work to clear project level impediments for the team: Teams will raise issues that are beyond their control that need to be cleared (e.g., test data, environments, platform coordination, prioritization) Drive project and program delivery
Manage key stakeholders and business and technology leads
Excellent presentation, analytical and articulation skills Self-starter and extremely hands on in the management of projects Proven leadership skills and evidence of collaboration with customers to develop strategies and solutions of high business value Able to manage and work with internal stakeholders, and vendors. Ability to apply general organizational knowledge of the business and systems processes in problem analysis is required. Ability to lead and negotiate business solutions that balance technical capability, cost, and time, against business need is required. Must exhibit confidence and an extensive knowledge of emerging industry practices when solving business problems. Ability to successfully engage in multiple initiatives simultaneously is required. Must possess strong leadership skills and generate enthusiasm among stakeholders. Ability to work independently with users to define concepts, under direction of project managers is required. Must possess strong analytical, organizational and product management skills. Ability to communicate difficult sensitive information tactfully is required. Must possess excellent verbal and written communication skills. Ability to interact professionally with a diverse group, executives, managers, vendors and subject matter experts is required.
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.