Team Manager – BRMT (Operational Risk Team) Permanent NEW

As a unit within Singapore Consumer Financial Services (CFS), Business Risk Management & Transformation (BRMT) team’s role is to leverage on their risk management expertise, to partner CFS Business units to operate and grow CFS business in a sound internal control environment that meets all regulatory requirements and minimizes operational risk within acceptable risk appetite.

1. Subject matter expert on all matters relating to operational risk.
2. Work with various stakeholders (within and outside CFS) to put in place measures to address prevailing and emerging operational risks.
3. Actively identify risk areas and formulate plans to improve operational risk controls and detection capabilities
4. Divisional Operational Risk Partner and Member of Technology Risk Management Committee.
5. Lead the Operational Risk Team to build stronger engagement with stakeholders.
6. Provide risk advisory for projects and initiatives within CFS.

Key Stakeholders Management
Internally within CFS
All CFS departments, particularly:

• Branches and Premier Onshore/Premier Banking Asia
• Consumer Secured Lending
• Contact Centre
• Digital Business
• Group Lifestyle Financing
• Group Marketing
• Wealth Management

Other Divisions

• GCAD
• GCX / Market Research

Externally outside CFS

• Group Operational Risk Management
• Group Legal & Regulatory Compliance
• Group Operations & Technology
• Group Audit
• Technology and Information Security Office
• Technology Risk Management Committee

Qualifications
Educational and Work Experience:

• Degree holders with minimum 8 years of direct and broad-based risk management experience covering a wide spectrum of risk areas (Operational, Fraud, Technology).
• Strong knowledge of consumer banking products, services, channels and processes, as well as regulations governing the consumer banking business.

Technical skills:

• Knowledge and understanding of Singapore’s regulatory requirements relating to operational risk.
• Knowledge of regulations governing the consumer banking business, and consumer banking products.
• Strong risk oversight and governance, collaborating with relevant stakeholders to strengthen risk prevention and detection capabilities and/or adopt best industry practices.

Personal Traits:

• Passionate in developing a career in risk management and compliance
• Demonstrated strong & effective leadership and training capabilities
• Independent self-starter, committed and focused individual
• Demonstrated strong people management and strong stakeholder engagement
• Strong analytical abilities, and business & risk assessment acumen.
• Positive and progressive behavioural traits
• Good written and oral communication skills and ability to interact effectively with people at different levels
• Forward looking and embraces technology, analytics and automation to drive efficient and effective risk management

*LI-JT