Tableau Consultant (Contract) – Singapore Permanent NEW

In order to support the reporting needs for operations and our business teams, we had deployed Tableau as a mean for us to perform detailed data analyze and to provide dashboards for operations monitoring purposes.
To ensure that the application remains operational and able to cater to growing needs by the users, we are seeking an individual who possesses the necessary skills to provide support, maintenance, monitoring, patching and upgrades for our Tableau application. The personnel is expected to act as the liaising party between our technical teams, operation teams, business units and Tableau vendors.

The below are the detailed scope and responsibility to be held by the individual.
Scope & Responsibility
Component

Setup / Config
Installing and config the tableau server.

Migration Data if we need setup new tableau servers.

Monitoring
Controlling and monitoring user access to the database

Backup activity
Planning for backup and recovery of tableau server data.

Maintaining archived data

Backing up and restoring data

Manage
Contacting Tableau vendor for technical support

Acting as liaison with other team (Data Team/Tech Team)

Manage the access user and security.

License Management (upgrading, renew)

Troubleshooting if any issue happens.

Ensure data security compliance

Upgrade the software as need.

SLA
Tableau server available level > 99.5%
Projects Provide assistance for any projects involving Tableau as needed
Report Creation Create reports and dashboards according to users needs

Skills requirement Importance

Basic server management (Windows Server) Required
Installation, Configuration and management of Tableau application Required
Troubleshooting skills Required
Creation of tableau reports and dashboards Required
Vendor management skills Recommended
User management skills Recommended
Working across cross functional domain Recommended