System Engineer Permanent NEW

Job Description

• Manage and monitor all installed servers and storages in IDCs across Southeast Asia
• Process internal tickets, troubleshooting on infrastructure hardware and operating system layer, provide 2nd and 3rd level support
• Analyse the security fixes and updates of server firmware and operating system, apply to installed systems
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel for problem resolution
• DC Infrastructure related change management and incident management