As the Product and Domain Support Lead for Channels, you will manage a sizeable team and run day-to-day functional and business technology support including incident and problem management, root-cause analysis and process improvements and controls.
You will maintain strong relationships with key stakeholder teams across the banking group and take responsibility for driving improvements and executing the changes.
Channels area includes mobile, online retail and corporate banking, payments, CRM, branch support, digital banking and API Systems.
To qualify, individuals must possess: – Minimum 15 years of relevant experience working in Banking IT industry – Track record in Channels domain for Retail and/or Corporate Banking – Familiar with running large scale enterprise application development – Knowledge in ITIL and/or Six Sigma, Linux, Unix, Oracle P/SQL, Java, WebLogic, Splunk – Experience with cloud solution (preferably AWS, Azure and/or Google Cloud) – Track record in driving large-scale change initiatives – Excellent communication skills
Please reach out to Matthew Ng at or for a confidential discussion.