Support and maintain market data infrastructures and expeditiously apply trouble-shooting / problem resolution skills to minimize business productivity loss, customer impact, and financial / reputational risk.
Coordinate with and escalate to market data vendors and exchanges in the region for their data content / technical issues and changes.
Manage vendor and exchange driven changes, technical activities and relationships.
Plan and implement production changes after trading hours, and conduct testing to verify the changes are successful.
Implement and constantly improve monitoring tools to ensure comprehensive data and infrastructure monitoring standards and effectiveness
Ensure market data systems are functioning with sufficient capacity and resiliency for high availability.
Work on weekday shifts and weekend / off-hours on-call rotations
Data Networks and Network Security knowledge
Linux Operating Systems Tuning
Strong scripting skills for software/system management and automation (Perl, Python, bah scripting)
Basic knowledge of messaging & middleware
Job Scheduling (Cron, Autosys)
Technical engagement experience with financial exchanges and third-party market data suppliers
Overview of financial and banking industry and data content knowledge for Asia markets
Understanding and hands-on experience with market data delivery platforms such as TREP/BBG/Direct exchange feeds
Understanding and hands-on experience with market data entitlement systems such as DACS/DART and contribution/publishing platforms
Strong knowledge of market data monitoring tools and systems
Administration and support experience with server Operating Systems like Red Hat Linux and Windows environment
IT Service Management knowledge and mindset including Change Management, Incident Management, Problem Management.
Strong analytical skills and logical thinking
Good interpersonal and communication skills to work in a team.