Understand the automation specifics and concept in day-to-day service delivery and operations of system, network and cloud
Operationalize automation playbook/cookbook to improve productivity
Automated testing of automation cookbook/playbook in testing and production environments
Code control and version of automation runbook/scripts
Build automation reports and portals for customer interaction
Define and ensure quality control with strict adherence to standards, policies and procedures
Manage DevOps and automation platforms to maintain SLA/OLA
Manage Automation playbook/Cookbook from the perspective of operations.
• Manage outcomes to ensure the delivery and operations for automation as per SLA / OLA
Able to meet customer expectation
Ability to work with team with the consultation of manager to have robust and best design for automation
The ideal candidate should possess:
Diploma in Computer Science/Computer Engineering/Information Technology related field, or equivalent practical experience.
No experience required.
Proficient in .NET or Java, or equivalent.
Experience in full stack, frontend/backend software development will be added advantage.