We’re looking for a candidate to this position in an exciting company.
The Services APJ Head has overall accountability for their delivery portfolio performance month-on-month, year-on-year. They ensure that all Key Performance Indicators (KPIs) are understood and consistently cascaded down to their regional teams. These are tracked and managed in accordance with the established DBS governance framework and cadence. Where targets are identified as being at risk, the Services APJ Head works directly with other members of the senior leadership team to define and drive improvement initiatives to achieve them. KPI’s include bookings, revenue, project margins and subscription renewal rates.
Strong stakeholder management and influencing skills, enduring focus on Customer Success and experience in engaging with the C-suite
Proven experience in successfully leading cross functional teams without authority / in a matrix construct
Cultural awareness & sensitivity, experience working across diverse cultures, nationalities and belief systems
Strong interpersonal skills with advanced networking capabilities and business development skills
Experience in decision making within own area of responsibility and managing engagements as a business
Experience with managing a sizeable P&L
Experience in leading and managing a diverse and territorially distributed team in a matrix structure (500+ employees)
Results-driven and high-energy, yet focused and disciplined