Key Roles & Responsibilities Solution Delivery & ERP Consultancy Deliver NCS’s services relative to the focused competencies to our customers on a global basis. These include:
Prepare and deliver the business value consulting services for customers, including proposal writing, conducting presentation or demonstration to showcase its technical feasibility and NCS’s competencies when necessary
Deliver ERP project management, implementation and maintenance services for customers. This includes the alignment against NCS Bizval™ Suite of Methodologies and customer’s procedures where applicable.
Conduct requirements study, configure, design, develop, implement and maintain ERP solutions within schedule, cost, meet service level agreements and achieve customer’s satisfaction.
Propose effective work-around or alternative solution, oversee the selection of solutions and estimate resources/cost required to implement the proposed solution to meet customer’s requirements
Articulate alternatives in terms of cost, benefit and risk where multiple solutions exist. Highlight the positive impact of NCS solutions to help achieve customer’s business goals
Act as knowledge broker and trusted advisor on NCS ERP service offerings globally and provide guidance and support on pre-sales activities.
Develop in-depth knowledge for at least 3 modules/areas of one product under NCS’s focused competencies.
Develop competencies to cover minimum 50% of the product focused competencies.
Updated with the latest ERP trends and features.
The Ideal Candidate Should Have/ Be
For Analyst, at least 3 years of hands-on experience with System Integration / Maintenance projects, of which minimally 1 year on product(s) under the NCS focused competencies.
For Consultant, at least 4 years of hands-on experience with System Integration / Maintenance projects, of which minimally 2 years on product(s) under the NCS focused competencies.
At least 1 year of experience with implementation / maintenance, consulting, pre-sales or as end-user using the above product.
Candidate with the relevant years of experience will be considered for a more senior role