Senior Analyst, 1st Line Risk & Operational Management (ROM) Permanent

Responsibilities:

Risk Advisory

• Provide independent risk advisory to Operations on all risk & control matters
• Subject matter expert in Group issue/incident/control policies
• Conduct bite-size training sessions on risk related topics
• Deliver quarterly ROM newsletter

Governance

• Prepare monthly Operations Operational Risk & Control pack
• Consistently reviewing KRIs & KPIs as forward/leading indicators

Issue, Incident & Control Management

• Governance over all risk items owned by Operations and ensuring they meet SLA (e.g. incident recording, closure before due date etc.)
• Facilitate annual Control Self-Assessment exercise

Outsourcing

• Co-ordinate Service Level Agreement refresh to ensure services and SLAs are up to date
• Conduct quarterly Service Review Meetings with stakeholders and outsourced service providers

Operational Management (Projects/Change)

• Drive and execute operational management activities (e.g. projects / change) impacting Operations.
• Produce and update the Single View of Change artefact for governance and accountability.

FATCA/CRS Reporting

• Deep-dive risk based analysis to identify any issues with the reporting
• Work with internal/external stakeholders to deliver the annual FATCA/CRS report submissions for Singapore and Hong Kong.

MI & Reporting

• Responsible for ensuring timeliness and accuracy of risk reports and management dashboards.

Requirements:

Experience & Knowledge

5 years experience in banking with knowledge in the following:

• 1st LoD
• Project Management
• FATCA/CRS

Personal Attributes

• Interest in working on diverse topics within operations
• Able to work independently
• Strong communications and partnership skills
• Strong analytical skills

Technical Skills

Proficiency in MS office particularly in Excel and PowerPoint