Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Citi Velocity Helpdesk operates on a global 24 hour basis covering trading centers in Asia Pacific, Europe, and North America. The candidate will work closely with colleagues in other regions to ensure successful operation as a global team using a “follow the sun” service model.
We are seeking a highly motivated candidate to join the Citi Velocity Client Services Desk.
Citi Velocity is a web portal that aggregates Citi Research, trading desk commentary, quantitative models, data and analytical tools for the Citi Sales & Trading business. The role of the Client Service Representative is to provide exceptional client service in support of the platform.
The successful candidate will join the Client Services Desk in and will work with the respective Sales team to provide a high level service across internal and external applications. The candidate will also be focused on driving efficiency initiatives to elevate the customer experience and find process improvements for BAU tasks.
Job Family Group:
Institutional Sales Support
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