Relationship Manager Permanent NEW

Overview of role

• Sourcing and onboarding of new clients
• Understand needs, objectives and risk profile of clients
• Advise clients on investment ideas / opportunities and other wealth management services and ensure investment suitability and timely execution
• Regular review of investment portfolios and risk profiles with clients
• Strict observance of risk and compliance / cross-border / AML issues and regulations
• Ensure that we achieve excellence in our clients’ experience, building lasting relationships based on high standards of service and quality advice

Key duties

• Build-up, maintain and expand a network of clients, introducing them to the Schroders company and Wealth Management platform
• Provide exceptional advice, service and appropriate recommendations to clients with focus on understanding their needs, objectives and risk tolerance.
• Develop personalized wealth management solutions and investment ideas
• Enable the client to make informed financial decisions by providing clear, relevant and timely information
• Ensure a fair dealing of the customer
• Regular and timely submission of progress reports, incl. existing business and prospect pipeline.
• Constant and timely filing of call reports, following meetings/conversations with clients.
• Communicate and work hand-in-hand with investment and treasury department, giving input for generating new investment/product ideas
• Attend regulatory and in-house training session and pass regulatory licencing requirement tests
• Back-up and assist other team members, while on leave or out stationed
• Source and assist in organizing small-scale marketing events (Investment forums, social gatherings, sports events)
• Follow-up on referral business
• Observe and follow regulatory and bank’s policies and procedures like advisory handbook, cross-border rules, AML guidelines, and other risk/compliance issues: diligent and prompt reporting of irregularities/red flags to line manager/compliance officer
• Keep updated on latest developments on capital markets and the industry
• Represent the Schroders brand and values in the market

Requirements

• At least 8-10 years’ relevant experience in wealth management investment advisory / sales
• Recognized university degree and relevant CACS certification
• Proven track record in client acquisition and retention success
• Disciplined, with deep understanding of Compliance and Regulatory framework of the industry
• Extensive investment product and market knowhow
• Strong relationship management and sales skills
• Driven, client-oriented with strong business acumen
• Proficient, proactive whilst collaborative
• CFA charter-holder a plus