About the Role
The APAC Services team is hiring a Project Manager. He/she will be joining as Project Manager to implementation of our business, technical and integration projects. He/she will manage all aspects of the projects from initial client engagement to go-live. The scope of such engagements will be projects with external customers located in APAC. This position requires expertise in on-boarding new customers, strong project management skills as well as affinity for the management of technical projects with external clients. The Project Manager will work very closely with the local and global Sales, Pre-Sales, Services and Commercial Support teams. In addition to his/her project management responsibilities the candidate will also be involved in some pre-sales/scoping activities as well as engagement with third-party partners delivering on our projects. The primary objectives for the Project Manager will be:
For Customers – Assist customers to ensure a successful delivery of each project, set and manage customer expectations, broker communication/coordination of project activities between the customer and the other internal stakeholders.
Coordinate ordering activities with the customer to ensure all components required for the successful delivery of the projects are ordered in a timely fashion.
For Internal Stakeholders – Provide pre-sales assistance and coordinate involvement of subject matter experts for more complex projects scoping; improve processes to minimize efforts and reduce lead time to produce proposals.
Ensure all steps (before, during and after implementation) are completed to ensure compliance with processes and quality of delivery.
Monitor & report on projects, review deviations (customer requirements, timelines, cost and quality) and escalate as appropriate to meet both SWIFT & customer’s expectations, coordinate corrective actions; improve/automate processes to do so.
What to expect
What will make you successful:
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We help you make a difference
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion , or veteran/military status.