Lead the department/program by managing the implementation of key Healthcare Technology projects
Emphasise, develop and maintain sound project management skills amongst Senior Managers / Managers to achieve Program / project objectives.
Empower Teams to acquire sound understanding of business requirements and have adequate capabilities to review and critique vendors’ design and solutioning efforts.
Endorse the formulation of application implementation strategies.
Ensure that Program projects adhere to established program / project governance principles and conform to approved technology standards.
Manage overall vendor relationships. Resolve high impact conflicts and negotiations.
Ensure that Department achieve targeted resource and budget utilisation.
Establish Program performance tracking so that Department Heads / Teams achieve Program / Department project delivery objectives.
Encourage solid user management, quality improvement and change management projects to ensure high user satisfaction.
Review and endorse staff recruitment
Oversee the establishment of frameworks / training programs to supervise, coach and mentor staff so that staff performance and team capabilities are enhanced and strengthened.
Manage and develop staff competencies to ensure a high performing team that can facilitate care transformation and innovation through information technology.
Ensure there is sufficient engagement and communication with key stakeholders like users’ management, CXOs, other Heads of Departments (eg Clinical Heads) and external agencies (eg: MOH, MOHH).
Manage the departments’ budget to ensure full cost recovery.
Manage the program’s capital and operating budgets to ensure compliance to project utilisation.
Requirements / Qualifications
At least 18 years of relevant IT project experiences with 10 years in a management role and experiences with implementations/maintaining of at least 8-10 project cycles.
Excellent skills to manage multiple stakeholders including users, senior management including the C-levels, IT teams, project teams, and vendors.
Experience with business process modelling, industry methods for process improvement, organizational design, or performance optimization in healthcare or government related business is an added advantage.
Successful track record of working collaboratively with teams. Strong people management skills, with proven ability to build teams.
Outstanding written and oral communications skills.