Production Management- Head of Site Reliability Engineering (SRE) will play a key role to enable and lead Global Consumer wide program towards adoption of SRE principles and practices. Establish the foundation of the SRE key Pillars including Error Budgeting, Reliability Models, Toil Elimination, Measurement & Monitoring and Blameless Postmortem. Create and show case the value of SRE from a customer-focused perspective across the key principles including Availability, Latency, Performance, Efficiency, Change Management, Monitoring, Emergency Response, and Capacity Planning. Finally, drive results through Automation, Self-Healing and Resiliency Engineering with faster mean time detections, avoidance and restoration of services leading to cost reductions.
This leader will have a background in leading large, cross-functional teams across infra structure, Application Development and Architecture and must be someone that can influence through others, deliver results, and earn trust quickly of the organization and stakeholders.
As a manager, expectations are to define strategies and roadmaps to improve productivity while weighing in on the financial budget and vendor management resourcing. Build a high performing team of Site Reliability Engineers including recruiting and retaining top talent capable of operating under extreme pressure through empowerment, development and engaging experiences.
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