We’re looking for a candidate to fill this position in an exciting company.
Manage the financials for the service projects under your purview. This includes the Business Case of the service contracts on cost of delivery, recovery of cost in respective service centre.
Manage a healthy profit and loss across each service contract, per provided based on won contracts/improve and optimize more if possible as part of the discharge of the responsibilities. This includes but is not limited to annual AOP budgeting, financial planning for each service contract or delivery centres, financial for team training plans, and annual team bonding and EDMS level of activities.
Coach and mentor the delivery teams, either under direct or indirect management (e.g. 3rd party partners or contractors). This include thought leadership, and people management skills for various team under his service portfolios.
Coach the Team members to develop Individual Development Plan and proper career path planning. Provide leadership and direction to project teams and oversee the development of competencies and career progression of team members.
Degree in any discipline preferably related to Information Technology Infrastructure
Deep experience in IT services contract and complex implementation projects in both legacy and cloud managed service environment
Experience in coaching and recovering trouble projects
Good understanding of both business and delivery risks, especially in client work and delivery
Strong collaboration and teaming experience, and ability to work with both senior leadership as well as operational and working level executives.
Excellent relationship and stakeholder management skills – capable of dealing with people across all levels of a large, complex, fast moving organisation with constant transformation to stay market relevant.