• 24×7 support, where Our Client team will have resources from 7 am to 7 pm AEST On Desk and 24×7 for P1 &P2 on call • Day to day Operational activity. • Production defect tracking • Operation Health check & Application Monitoring as per SOP. • Incident Management (P1-P4 Tickets) • Problem Management (RCA) • Change Management. • Creating and Maintaining the Operational procedure documents
• Oracle Identity and Access Management experience. • Oracle Identity and Access Management • L2/L3 Operations in Oracle Identity & Access Management Software – Infrastructure including OIM, OAM, OUD, OHS WebGate, SAP Connector and Microsoft Active Directory Connector.