Operations Innovation Architect (Automation), Singapore Permanent

Who we’re looking for

As an Operations Innovation Architect, you work with leadership and stakeholders throughout Schroders to design and develop approaches to automating business processes. Responsibilities and duties involve assessing current business processes, making a case for or against automating a given process, and architecture a solution to achieve identified goals. Often, the drive to automate processes stems from a desire to reduce costs, improve accuracy, reduce operational risk, streamline workflows throughout the organization, and enhance customer experience.

About Schroders

We’re a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 4,000 people on six continents. And we’ve been around for over 200 years, but keep adapting as society and technology changes. What doesn’t change is our commitment to helping our clients, and society, prosper.

The base
Singapore

The team
The Operations Innovation Architect is a key member of the Operations Innovation function. The primary objective of introducing intelligent automation, such as Robotic Process Automation (RPA) and Intelligent Optical Character Recognition (OCR), into Schroders is to transform the business towards a new way of working. Operations Innovation is responsible for Schroders’ digital workforce – configuration, run, optimisation and related operational change.

What you’ll do

• Architect frameworks and processes to drive intelligent automation best practices.
• Collaborate with business to perform business process review and optimization.
• Lead Configuration Process Analysts in delivering intelligent automation solutions
• Architect, design, and implement large scale and enterprise grade intelligent automation solutions
• Assess, estimate, and support opportunities for automation
• Direct all aspects of solution implementation
• Align business strategy, KPI, and intelligent automation use cases
• Prototype and conduct POC of intelligent automation solutions
• Be a thought leader in intelligent automation solutions

The knowledge, experience and qualifications you need

• 5 years minimum experience in design and architecture of latest development technologies across programming languages (e.g. Java, C#, Python) in both Windows and Unix environments
• Strong knowledge and expertise in solution delivery for business covering – initial assessment, analysis, PoC, development, UAT, and maintenance/change request
• Solid technical expertise in learning and driving adoption of new technology trends such as RPA, Power Platform, Cloud, Ai/ML, Low Code Platforms in Process Automation with delivery an added bonus
• Deep expertise in software development, software testing methodologies, release management and operations processes and standards.
• Demonstrated project management experience in Agile (Scrum), project planning, execution, risk management, and resource management.
• Application and infrastructure experience in cloud environments: AWS, AZURE, etc.
• Experience with Blue Prism, UIPath, Automation Anywhere, Excel, SQL and Python (or at least 1 programming language).
• Strong executive presence and be able to lead deep-dive technical discussions around design.
• Excellent problem solving and analytical skills
• Ability to work well within a multi-disciplinary team structure, but also independently
• Ability to manage multiple deliverables and meet agreed deadlines
• Experience in Process Automation and Monitoring in the intelligent automation space.
• Experience with cloud technologies: Infra as a service and Platform as a service.
• Prior consulting, advisory, or professional services experience.
• Successful teamwork experience and demonstrated leadership abilities are required.

The knowledge, experience and qualifications that will help

• Working knowledge of configuration Management and IT Service Management.
• Experience in asset management industry.
• Strong understanding of operational aspects of IT (ITIL, system administration, infrastructure support.)
• Experience in release management and operations procedures, configuration management, IT service management.

What you’ll be like

• Possess excellent verbal and written communication skills.
• Strong sense of Team-first attitude
• S trong executive presence and be able to lead deep-dive technical discussions around design.
• Excellent problem solving and analytical skills
• Ability to work well within a multi-disciplinary team structure, but also independently
• Ability to manage multiple deliverables and meet agreed deadlines
• Successful teamwork experience and demonstrated leadership abilities are required.

We’re looking for the best, whoever they are

Schroders is an equal opportunities employer. You’re welcome here whatever your sex, marital status, ethnic origin, sexual orientation, religious belief or age.

(Job Reference SIN01551)

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