Operations Analyst, Client Service (Contract) Contract

Job Summary

• Singapore
• Contract
• BBBH799151
• Nov 16, 2021
• S$0-4k pm

Job Description
Our client, one of the world’s largest banking and financial services organisations is looking for an Client Services, Operations Analyst.

Responsibilities

• Provide operation and client service support in an appropriate and timely manner
• Coordinate and liaise with internal teams in APAC, EMEA and US to provide coverage and support for global clients
• Responsible for managing a portfolio of clients. Provide clients with a single point of contact into the firm and ensure they have access to required markets, products, sales and traders.
• Interact with sales team to provide analysis and account reviews in regular basis
• Strong interpersonal and communication skills with the positive and flexible attitude
• Understanding of appropriate escalation – Team player, willingness to adapt new tasks, challenges and share the knowledge at any level
• Excellent time management, ability to handle high volume and time sensitive client queries
• Willingness to recognize and hold accountable for problems and initiate actions to solve them
• Identify and streamline operational tasks and ensure high level of STP.
• Provide clients with in-person demonstrations of client interface systems, new product/market support

Qualifications

• 5+ years of experience in a operations role, ideally a client facing role.
• Strong ability to communicate clearly with sales and clients.
• Self-motivated and able to work unsupervised.
• Understanding of Markets Ops Trade lifecycle with ideally a focus on Settlements, Corp Actions.
• Knowledge of industry rules and regulations, as well as common industry wide business practices.

If you are keen on this role, please apply now or send a copy of your CV to Sheila Yeo – .

Please be informed that only shortlisted candidates will be contacted.

Thank you.

Morgan McKinley Pte Ltd |EA Licence No: 11C5502 | EAP Registration No: R | YEO ANN NING, SHEILA