Manager/Senior Manager, Client Solutions Office Permanent

Job Responsibilities

• Understand and propose solutions to client’s request, bringing in subject matter experts from internal departments or external parties to assist where necessary
• Main point of contact for clients’ request and attend to clients’ inquiries promptly
• Assist with account onboarding, maintenance and management of the client relationship, predominantly focusing on large insurance institutions.
• Prepare presentation materials and conduct regular client review meetings to provide timely updates regarding ongoing request(s)
• Customise and send client reports in accordance to clients’ requirements and timeline
• Handle other client solutions duties and ad-hoc projects as assigned

Job Requirements

• Degree or Masters, preferably in finance, accountancy or business
• Proven track record of working within a client focused environment. Experience servicing large insurance institutions will be an added advantage
• Extensive industry experience relating to the financial markets, asset management or securities services
• Knowledge in investments, derivative instruments, operational activities of asset management will be an added advantage
• Proficient in Microsoft Office, particularly Excel and Powerpoint. Proficiency in Bloomberg will be useful
• Strong interpersonal and communication skills. Fluency in English is mandatory.
• Ability to foster and maintain strong interpersonal internal and external relationships
• Demonstrated behaviours of being resourceful, organised, and paying attention to detail
• Fast learner who is self-motivated and an excellent team player with a “can do” attitude

Please be informed that only shortlisted candidates will be notified.