We’re looking for a candidate to this position in an exciting company.
Administer, set up, test and maintain Learning Management System (LMS) and the Lecture Capture management system and the recording studio
Provide customer service for various user-groups of the LMS, including the preparation of user guides
Provide training for various user groups for the LMS and related platforms and technologies
Support the smooth implementation of new e-courseware and new educational technologies
Assist in exploring, evaluating, and implementing of new technologies and platforms for teaching and learning
Minimum Degree holder with at least 2 years of work experience in LMS administration and configuration
Possess basic experience in systems integration
Experience in conducting training and coaching end users of LMS
Possess experience in preparing training materials for end users
Possess operational experience in running lecture capture systems
Possess operational experience in running basic video recording systems
Experience in customer service
Self-motivated, well organized, detail-oriented with strong commitment to quality control, and ability to multi-task and work under pressure of deadlines
Ability to continually adapt to and learn new procedures, technology and software programmes.
Strong problem-solving skills using innovative and proactive approaches.
Good verbal and written communication skills to articulate clearly and effectively in the production of written materials for the web and/or print, for educational content and/or training, and for technical instruction.
Comfortable to work independently or as a team player who is able to work across various levels both internal and external to the organization.