At OCBC Bank, we believe in the power of Design as a way of building long term relationships with customers and creating value for the organization.
As a senior member of the OCBC Experience Design team, you will lead customer experience projects across all touchpoints within the bank. You have mastered the art of empathy and being the user’s advocate is second nature to you, all the time, every time. You are curious about the impact of business initiatives on customers and actively conduct design research in order to conceptualise and design appropriate solutions. You are confident to lead experience design conversations in collaborative projects and convert business stakeholders into promoters. You are prepared to roll up your sleeves and get deep into actual design work. You have a passion for reducing the complex to bare essentials, making things easy and enjoyable to use. And finally, you believe in what you are doing and you can make it contagious.
What you should bring with along:
What you will be expected to do: