To coordinate, maintain and support the Company’s IT including emails, printers, office applications, servers in Singapore and support staff who work remotely in other offices.
Managing hardware and software (laptop, windows and office software); including other office equipment and facilities upkeep, maintenance, replacement and new purchases of inventory;
Organise Zoom meeting and webinar, support and liaise with video crew for virtual conferences (can be learnt);
Purchase and renewal of domain addresses annually.
Managing and providing support for telephone line and network cable patch;
Support and management of website and social media team.
Maintain regular full back up of the entire office system.
Basic desktop troubleshooting and other video/audio materials uploading and devices upkeeping and safekeeping in proper functioning order as required;
Liaising with local/overseas IT vendor to solve voice, Internet connection, email drop and PC hardware and all internet meeting/web conferencing and connecting problem between internal and external source & clients;
To help management with any adhoc IT based projects;
Other contributions to the reputation of the Company shall also be taken into account;
. Recognised polytechnic or bachelor’s degree in IT support or equivalent;
Proven 4-5 years working experience in IT Support and Operations.
Good verbal and written communication skills;
Must be able to work independently, take ownership of tasks in a timely manner;
Good analytical problem-solving skills;
Competent in documenting operating procedures, processes, and work instruction;
Ability to balance day-to-day operations with administrative tasks;
MCSA, MCSE, CCNA certification will be an added advantage
Appreciate if you can email your CV to . Please state your current and expected salary and include your cover letter.