IPB Assistant Relationship Manager Permanent NEW

• The Assistant Relationship Manager will provide excellent relationship management and account servicing support to designated group of Relationship Managers so that as a team, there is greater productivity in acquiring, deepening and broadening existing and potential relationships.

The incumbent will be expected to perform the following:

• Manage walk-in customers
• Complete/follow-up documentation for clients transaction/investment needs or due diligence purpose
• Resolve customer queries received through various channels (Email/Phone/Face to Face interaction etc.)
• Follow the engagement model prescribed by the bank for periodic interaction with the customers (includes client on boarding, relationship management etc.)
• Drive service initiatives by assisting clients and relationship managers towards delivering seamless service fulfillment
• Drive Bank’s digitization strategy by actively preparing clients to be digitally equipped
• Ensure to follow laid down processes and controls of the bank and regulators
• Foster team work and work toward optimization of team contribution
• Req Qualifications:
  • 3-4 years’ banking experience ideally in client-servicing
  • Good communication and problem solving skills
  • Good relationship management
  • Quick learner, self-starter, and should be able to take initiatives
  • Good team player and should be able to work well with cross functional teams
  • Matured personality with a high-level of initiative, self-driven, good time management and work integrity

Job Family Group:
Private Client Coverage

Job Family:
Client Services

Time Type:
Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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