Index Operations Technical Lead – Assistant Vice President Permanent

Key Responsibilities

• Daily management of equities and futures-based indices across global markets, overseeing the day-to-day operations of the Day and Night Shifts for the team.
• Supervise the implementation of corporate actions and index rebalances in a timely and accurate manner.
• Serve as a primary escalation point in handling exceptions and follow through to ensure proper resolutions.
• Act as point of contact and subject matter expert, providing mentorship and guidance to team members.
• Define technical requirements for automation and process improvement of operational tasks.
• Engage team members to share best practices and improve end-to-end outcomes for index clients.
• Identify procedural risks and implement systemic measures to mitigate risks.

Job Requirements

• Minimum Bachelor’s Degree, preferably in Finance, Mathematics or Engineering
• 5+ years of work experience in middle or back-office functions within the banking and finance industry
• Exceptional analytical skills, comfortable working with large amounts of data and quantitative algorithms
• Experience in building, innovating, and improving processes
• Demonstrated success in working within time constraints to meet critical business needs, while ensuring that service requirements are met
• Experience identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
• Excellent communication, both verbal and written to convey operational status, updates on issues, and business drivers during periodic reviews
• Experience in facilitating “win-win” situations, working with others to achieve positive outcomes and resolving conflicts.
• Advanced Excel skills (VBA & Macros, Power Query)

Preferred Qualifications

• Strong knowledge with vendor terminals and data feeds such as Bloomberg, Refinitiv and Factset
• Python programming skills
• Proven ability to influence others without having positional authority
• Ability to deep dive and develop innovative ideas for process enhancements