HR Change Enablement Lead Permanent

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.

We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Job Purpose
The Change Lead will be responsible for leading, developing and executing the change and engagement strategy needed to support the delivery of any HR project. Projects within the HR Transformation portfolio range from implementing HR Technologies, transforming approaches to support our different CoEs, all in service of delivering our strategic priorities and transform the Bank.

The Role Responsibilities
Strategy and Approach
The role holder will be responsible for managing all aspects of the Change & Engagement (C&E) strategy for a given HR project throughout the project lifecycle to agreed budget, timelines and quality:
C&E Activities

• Works with the Programme/ Project Managers (PM), Business Analysts, Design SMEs, HR Comms, other Change & Engagement managers and Business stakeholders across HR to achieve the project’s goals
• Understand the project lifecycle and ensures all stages are managed appropriately in terms of user engagement, change and communications
• Provide strategic and tactical advice to drive sustainable change and partner with external vendors (where applicable) to successfully deliver th project’s objectives and benefits
• Create and implement the C&E strategy, roadmap and execution plan
• Produce and own high quality and high impact materials within the C&E plan that drive user adoption and sustainability of change initiatives:
  • Stakeholder identification, assessment and engagement across locations and functions
  • Perform Change Impact Assessments, including qualitative and quantitative analysis around people, process and technology to articulate impacts between current and target state
  • Ensure identified business impacts are adequately addressed through business readiness plans, training, communications and engagement
  • Deliver training, bootcamps and workshops across impacted stakeholder groups and geographies
  • Deliver tactical communications to drive critical project messages across project stakeholders
  • Support the execution of business testing, including User Acceptance Testing, Service Rehearsal Testing etc.
• Partner with Group HR communications to ensure key messaging and communication/ engagement strategy is aligned, consistent and utilizes standardized formats
• Collaborate with leads from other HR and business projects to manage interdependencies, identify synergies and coordinate deployment.

People and Talent

• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm
• Guide, support and develop team members on change management approach and methodologies where required

Regulatory & Business conduct

• Comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements
• Understand and ensure compliance with, in letter and spirit, all applicable laws, regulations and guidelines including those governing securities activities, company law, anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct
• Take personal responsibility for understanding the risk and compliance requirements of the role
• Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters
• Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture
• Managing adherence to risk management protocols as it relates to internal and external events

Our Ideal Candidate

• A proven track record managing successful change, engagement/communication efforts for global business and workforce transformation projects
• 10 years of change & engagement/ communications management, transformation experience; prefer experience within a large international, dynamic organisation
• Experience working within Human Resources and/or Financial Services preferable
• Familiar with agile methodologies and ways of working
• Evidence of prior experience managing and influencing stakeholders at senior levels
• Excellent stakeholder engagement skills and ability to adapt to different styles according to target audience
• Demonstrated a proven record of success at both an individual contributor and team leader, identifying and addressing stakeholder needs in the following areas:
  • Creating high quality presentations and other communications materials tailored to intended audiences
  • Demonstrating commitment to continuous improvement through innovation, simplification and leveraging industry-leading best practices
  • Communicating effectively via multiple channels and with impact to all levels of internal audience
  • Planning and executing complex training and business readiness activities to prepare users for system and process changes across multiple geographies

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.