Head of Data Centre Operations – Singapore Permanent

We’re looking for a candidate to fill this position in an exciting company.

• Oversee on the ground incident response, problem resolution, and change management to support Equinix customer experience

• Establish critical business continuity plans, including design and implementation of disaster preparedness, detailed project management, and logistics coordination

• Establish and track safety measures to ensure safety of frontline resources

• Ensure consistency in experience and on-the-ground response across data centers in the assigned country

• Oversee the Customer facing Project-Management and End of Live replacements

• Ensures compliancy to the local legislations on the day-to-day operations/engineering incl. new builds.

• Establish a healthy and trustful customer relationship within the operations team

• Contribute to the Centre of Excellence as and when appropriate and implement policies and procedures to ensure global consistency and effectiveness

• Contribute to and/or support other departments to achieve endorsed business objectives

• Coordinate with global design and construction team to ensure global consistency and effectiveness

• Fosters an inclusive environment in which all colleagues can say “I feel safe, I belong, and I matter”

• Lead a diverse team – shape a collaborative, transparent, and entrepreneurial culture, in tandem with the extended global operations leadership and the corporate leadership team

• Motivate employees around shared vision and change story in line with business and organizational transformation

• Demonstrated track record of datacenter operations management and maintenance or similar, leadership and cross functional management experience

• Experience optimizing a growing and evolving business – leading a large organization through a period of rapid growth, merger integration, or business transition

• Experienced in leading and operating in a matrix environment *

• Focus on execution and results – establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results *

• Ability to provide thought leadership, think strategically and effectively communicate vision and influence

• Demonstrate and instill the Equinix culture and values

• Adept at balancing intense short-term pressures with overall long term goals

• Financial acumen and ability to connect operational objectives to financial results

• Ideally you will have a technical and service-oriented background

• Degree in Electrical / Mechanical Engineering preferred. MBA or technical master degree or equivalent experiences a plus