Where you’ll fit in & what our team goals are….
This position is responsible for day to day servicing of clients for CTI Asia Pacific business. This role extends across CTI Institutional and Wholesale business. The candidate will lead the APAC client servicing team to support the client base throughout the clients’ full life cycle – from onboarding to day-to-day servicing, and to coordinating adhoc change requests on need basis. This is a “hands on” position that requires thorough understanding of asset management business, and proactive client relationship management, in strong partnership with our regional Sales / Distribution team.
Given the global nature of CTI business, our clients engage CTI on strategies / products that are managed globally.
The role involves:
• Lead client servicing team across APAC (~4 persons team)
• Proactively partner with APAC Sales / Distribution to manage overall client relationship.
• Support client services including delivery of services to meet clients’ needs from standard BAU needs e.g. reporting, enquiries, review meetings, to adhoc needs e.g. change requests
• Support onboarding of new clients and offboarding as needed.
Strong partnership and coordination with our global colleagues including our US/Europe client service team, and various other internal stakeholders.
How you’ll spend your time….
Projects / adhoc
To be successful in this role you will have….
If you also had this, it would be great….