We’re looking for a candidate to this position in an exciting company.
The Regional Production Services Head has overall accountability for daily operations, performance and availability of a defined application and infrastructure set, following ITIL aligned standards and processes. This role acts as a single point of contact within the CIO team for Application Management activities and manages the overall cost and performance criteria of the defined set of applications and infrastructure, (IT Services) from a Run the Bank perspective against agreed targets.
The candidate will own the oversee and train a team of Level 2 support personnel dedicated to maintaining the stability of applications and infrastructure. They will manage and develop talent to best support BAU application and infrastructure requests and support requirements.
Developing strategic client relationships within the business unit to ensure client satisfaction with highly complex IT changes and the development of efficient business systems.
Ability to build strong stakeholder relationships.
Have hands-on approach to work and ‘can-do’ attitude to start and finish ideas execution.
Enjoy simplifying complex problems, tackling interesting and meaningful challenges.
Enjoy working in fast paced collaborative, agile and cross functional environment where talent is valued over job title.
Highly motivated and self-starter individual.
An excellent communicator, self-driven and entrepreneurial with a strong sense of ownership.
Fast learner and have interests to learn new technology and frameworks as needed.
Highly collaborative, able to effectively navigate organization boundaries.