We’re looking for a candidate to fill this position in an exciting company.
Work closely with the GCT APAC/EMEA CIO to chart out the organization’s evolution. Build out target-state operating model for GCT APAC/EMEA including key capabilities, relationships, and talent.
Oversee the design, enhancement, implementation, reporting, and oversight of budgets, financials, operations, human resources and compliance by way of systems, processes, workflows, procedures and the assessment of existing environments and anticipated changes.
Develop, refine and implement Operations strategy including aspects such as area selection, product design and delivery, portfolio quality management, client outreach and communications to ensure overall quality and efficiency of operating model.
Ensure strategic goals that guide future growth and development of the Bank are prioritized and translated into tactical business plans with mechanisms for key measurements in place to monitor progress.
Define and drive the talent strategy and manage internal talent pipeline while also building external networks to attract top-tier talent. Attract and develop talent to meet our client’s needs and ensure forward compatible success.
Develop a deep understanding of business priorities across the globe and formulate a global optimization delivery structure.
Provide central oversight for key activities such as Planning and Analysis, Demand and Release and Capacity Management, and Third Party Management.
Drive Lean culture and discipline: reduce production/delivery costs, eliminate waste, improve quality, improve speed of delivery, stay competitive, and optimize financials.
Ensure Software Development Lifecycle (SDLC) Methodology and Practices and ensure Project Management principles are maintained, delivered and applied across the Consumer Technology organization in compliance with corporate policy and best-practice standards.
Build relationships with key stakeholders, peers on Executive Management, government, suppliers, etc. to ensure correct focus and direction for the bank at operations and technology level and serve on external committees where applicable.
Monitor strict adherence to governance and ensure risks are addressed, setting high standards of professionalism across all functions.
Conduct management responsibilities for a team or multiple teams, including management of people, budgeting and planning, performance evaluation, compensation, hiring, disciplinary actions, etc.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
15+ years of proven experience in a similar role.
Experience in people management
Comprehensive knowledge of general IT infrastructure, Human Capital Management (HCM) and financial advice-related compliance
Experience in financial planning industry and designing efficient systems
Demonstrated leadership and management abilities with commitment to client and team member experience, goals of practice and productivity