Duties & Responsibilities
– Support fund operational processes including but not limited to post trade processing, fund administration and cash management.
– Resolve and escalate operational issues in a timely manner.
– Provide expertise and build industry best practices to support business and deliverables.
– Ensure operational procedures and fund accounting practices adhere to standards, regulatory requirements and company policies.
– Develop procedures and controls enhancements within operations to ensure high quality services, well-controlled and seamless end-to-end processes and support to the front office and clients.
– Identify work flow, system improvements and work with various teams on requirements needed for enhancement and implement the required changes through process change and/or technology adoption.
– Evaluate operational processes and control structures when errors occur to mitigate risk and close potential gaps.
– Integrate with HK operations team to promote standardization across the region.
– Participate in cross functional and inter-department initiatives including but not limited to new product launches, regulatory changes and technology changes.
– Provide oversight and review of service providers and monitor the service level deliverables.
– Provide reporting metrics of operational efficiency.
– 2-3 years ‘ experience in operations policies and procedures with focus on trade settlement, cash management, custody, fund administration, fund structures and transfer agency.
– Proficiency with Microsoft excel and powerpoint.
– Strong analytical and process improvement capabilities with focus on efficiency gains and cost savings.
– Excellent problem solving and organizational skills with the ability to multi-task in a fast-paced environment.
– Able to interact effectively with all levels of the organization including senior management.
– Able to build constructive relationships with internal and external stakeholders.
– Sense of urgency, highly motivated and results-oriented: meets deadlines, prioritize and delivers.
– Excellent written and verbal communication skills of English & Chinese.