The Employee Relations Associate Analyst is responsible for providing case management support through all phases of Employee Relations investigations, under the supervision of an Employee Relations Advisor and in coordination with the Employee Relations team. The overall objective of this role is to assist in the development and implementation of workplace policies, programs and enhancements to maintain and increase employee engagement.
Responsible for entering new cases and updating status on existing cases related to each investigation/matter into the Employee Relations case management data-base, IE: ServiceNow
Assists in the preparation of investigation plans
Gathers and analyzes data, which may include; emails, compensation, performance management, diversity, and staffing information, relevant to an investigation
Participates in and takes notes during investigative interviews with employees
Assists with final investigative report writing
Works closely with and assists Employee Relations team members responsible for reporting on portfolio of work
May participate in project work as needed
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
2-5 years relevant experience
Proven work ethic and ability to self-start
Prior experience in distribution of data reports
Exceptional organizational skills
Ability to analyze and draw conclusions from data
Ability to multi-task and prioritize assignments with strong attention to detail
Ability to work independently and in a team environment
Strong written and oral communication skills
Sound judgment and discretion with respect to handling sensitive/highly confidential information
Word, Excel, PowerPoint and data base entry skills a must
Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group: Human Resources
Job Family: Employee Relations
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View the ” EEO is the Law ” poster. View the EEO is the Law Supplement .