We are living in exciting times. Technology is reshaping how we live and we want to redefine how financial services are offered, which is why Singtel and Grab are coming together. Singtel is Asia’s leading communications group connecting millions of consumers and enterprises to essential digital services while Grab is the leading technology company in Southeast Asia offering everyday services to consumers. Together, we have big dreams to unlock and financial inclusion for people in our region is just one. We want to build a digital bank with the right foundation – using data, technology and trust to solve problems and serve customers.
Get to know the Role:
As Principal Site Reliability Engineer, you will be one of the few key systems owners for the Digibank!! You will work very closely with the Principal Software Engineers and other technical staff in ensuring the architecture of our core systems meets world-class security, quick feature velocity, massive business scaling, and mission-critical stability requirements. WIth your ninja SRE & DevOps skills, you will help in designing multi cloud network/deployment architecture, building infrastructure as service, implementation of Observability platform, Security and incident management.
You will help with other technical leadership activities where needed. These include improving the interview process (especially for senior/principal-level engineers), improving our engineering excellence, educating our engineers on company leadership principles and how to apply them in their work, meeting with key customers and vendors, giving internal and external presentations, and external blogging, among other things.
Some specific activities would include:
Implement/own secure and scalable ‘Infrastructure as a Service’ and network architecture of the bank, in a multi-cloud environment
Champion GitOps, by drive end to end automation in the continuous deployment for bank’s applications
Acts as an infrastructure expert for infrastructure, security and engineering teams in the plan, design and delivery of enterprise solutions.
Troubleshoot the connectivity, performance or failover issues with Multi-Cloud infrastructure, as needed.
Lead the analysis of the current technology environment to detect critical deficiencies and recommend solutions for improvement and lead the analysis of technology industry, market trends to determine their potential impact on the enterprise infrastructure architecture.
Assist in designing the relevant financial regulatory activities associated with ensuring full compliance of the tech systems in the bank.
Educate the wider engineering organization on design and operational best practices for distributed computing
Helping set SLAs for internal and external services and continual improvement of operational processes (weekly ops meetings, metrics, etc)
Developing or improving guidelines for using cloud services and on-premises data centers
Representing overall company needs to cloud service providers and working with them to develop any unique features we need
Build tools and automation to improve system’s observability, availability, reliability, performance/latency, monitoring, emergency response.
Work closely with Security, Compliance and Audit teams to ensure Digibank Engineering systems, processes and policies adhere to and exceed the relevant regulatory requirements.
Strong track record of implementing AWS/GCP/Azure services in a variety of distributed computing environments, with good understanding on Docker, Kubernetes
Understanding of CNI/CNCF landscape is good to have
Strong knowledge of runtimes of Storage/RDBMS and No-SQL databases.
Experience in implementing multi cloud networking and deployment architecture.
Good understanding of the L3/4/7 network layers (including SDN)
Hand on design, coding on any one of – Python, Shell, Go or Java.
Strong debugging/troubleshooting skills.
Experience on implementing observability platforms using any of products suites like DataDog, NewRelic, ELK, Prometheus.
Strong Experience with infrastructure automation and monitoring tools- Terraform, Helm, Ansible, Puppet, Chef, etc.
Experience with modern cloud development practices (microservices architectures, REST interfaces, etc. )
Deep working knowledge on Linux servers and networking.
Get to know Grab:
Grab is more than just the leading ride-hailing and mobile payments platform in Southeast Asia. We use data and technology to improve everything from transportation to payments and financial services across a region of more than 620 million people. We work with governments, drivers, passengers, merchants, and the community, to solve critical problems in Southeast Asia.
Grab began as a taxi-hailing app in 2012, but we have since extended our product platform to include GrabCar, GrabShare, GrabBike, GrabHitch, GrabExpress, GrabFood, GrabCoach, GrabShuttle, GrabCycle. We recently launched our fintech platform – GrabFinancial, which consists of payments, lending and insurance. Our latest addition is GrabVentures, an in-house incubation platform. We are focused on pioneering new commuting and payment alternatives for drivers and passengers with an emphasis on convenience, safety, and reliability. Currently, we offer services in 8 countries. Our R&D offices are in Singapore, Seattle, Beijing, Bangalore, Jakarta and Vietnam. We aspire to unlock the true potential of Southeast Asia and look for like-minded individuals to join us on this ride.
If you share our vision of driving South East Asia forward, apply to join our team today.