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Customer Success Group
About Tableau, a Salesforce company
Tableau helps people see and understand data. Our analytics platform fuels exploration, allowing you to quickly answer questions with data and share insights across your organization. Global enterprises, early-stage startups, nonprofits, and governments all use Tableau’s intuitive software to quickly transform their data into actionable insights. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world!
What you’ll be doing…
The Renewals Manager is responsible for achieving a high level of customer retention in an assigned territory. The Renewals Manager role is responsible for driving the maintenance and subscription renewal revenue and renewal rate for an assigned territory. Both team and individual renewal targets will be assigned. The Renewals Manager will interact regularly with customers to sell the benefits of a maintenance or subscription renewal. A Renewals Manager will be the front line to the customers to educate on effective license management, be able to sell against cancellation, and confidently articulate the value of Tableau. As this role is customer interfacing, strong communication (both spoken and written) and customer service skills are necessary.
Some of the things you’ll be doing include …
Who you are…
Tableau will operate independently under the Tableau brand, driving forward a continued focus on our mission, our customers and our Tableau Community. The acquisition closed on August 1, 2019, and Tableau is a wholly-owned subsidiary of salesforce.com , inc.
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