Job Description
Working with the team of passionate digital bankers, and leveraging on the latest technology, you will be instrumental in providing differentiated customer service for the new virtual bank, Phoenix. Our aim is to provide the state-of-art service to our retail customers and change the way people bank with us. This will include:
1. Customer & Merchants Experience – Service & Complaints Handling
2. Onboarding/Offboarding and Client Due Diligence
3. Banking Compliance and Regulation
Key Stakeholders
Our Ideal Candidate: