Nugit is looking for highly talented individuals to join our Customer Success Team.
The Customer Success Executive will provide continuous service to their assigned accounts in pursuit of delivering value, and our customers’ desired outcomes, throughout their relationship with Nugit.
If you’re smart, have a passion for data, have a strong acumen for business, and are looking to grow your career, we’d love to talk to you!
The objective of this role is to deliver value and drive platform usage of Nugit, and to help our platform become a mission-critical part of our customers’ organization. You will be responsible for driving awareness and adoption of Nugit, including but not limited to onboarding training (onsite and webinars) and regular reviews, as well as consulting and best practice sharing sessions with the customer.
The main goals for the CSE are client servicing, supporting client retention in the form of contract renewals lead by Customers Success Managers, and supporting contract expansion in the form of upsells.
Role and Responsibilities:
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