Work closely with public cloud and managed service providers to deliver the projects requested from internal business units.
Clarify cloud requirements with internal business units, provide solution architecture and cost estimation, implement the solution after budget approval.
Manage and monitor cloud accounts from technical perspective, performance monitoring and operations on cloud infrastructure across the region.
Process internal trouble tickets, provide 2nd level escalation support to troubleshoot and solve challenging operational issues in a complex environment.
Build and maintain the inventory of cloud resources through cloud API.
Liaise with providers and internal business units for problem resolution and best practises.