Handle and liaise with support partners to resolve administrative and operational matters for TL/RMs. Handle clients’ enquiries/needs and assist in servicing their requirement. Establish good rapport with clients and service their needs effectively and on a timely basis.
Assist TL/RMs in executing investment transactions.
Assist TL/RMs in monitoring clients’ position.
Handle new account opening, account maintenance, credit application.
Ensure completeness of documents per the internal requirements.
Handle any periodic reviews such as credit, KYC and Client Risk Questionnaire.
Highlight suspicious activities/behavior of clients and staff e.g. account irregularities to Team Leader/Management/Compliance.
Attend all Private Banking Compliance and other mandatory training.
Understand the Bank’s KYC/AML/CDD framework.
To input the deal into the systems or raise appropriate deal tickets and complete the task at high efficiency, high accuracy, fast speed and minimal errors.
Minimum 5 years & above relevant experience
Experience in Client Servicing
Knowledge in KYC/AML/CDD process
Knowledge in investment products is preferred
[EA License Number] 18C9289 | [Registration Number] R