Client Onboarding Manager Permanent

Job Scope

Client onboarding is a critical function at OSL. The candidate will be a key member of a growing team working closely with client/ counterparts and serving internal business partners who develop the processes and controls, and help to specify the systems that deliver accuracy, timeless and integrity to our business.

Responsibilities

• To perform the due diligence on individual, corporate and institutional clients including information/data collection, checking, validation and verification.
• To work closely with the sales and traders to ensure efficient and client friendly customer onboarding experience.
• To comply with internal policies and regulatory requirements (AML/KYC/CTF) for client onboarding in the jurisdiction which our group entities operate.
• To provide recommendations to our internal process and control monitoring.
• To handle administrative and reporting tasks to facilitate and fulfil regulatory compliance and audit.
• To drive paperless account opening for customer centricity, business resilience, and agile compliance.

Requirement

• 3 -5 years of experience in handling client onboarding in Banks Or Non-Bank Financial Institutions (NBFI).
• Experience to handle institutional &/ high-net-worth individual clients is highly preferred.
• Strong knowledge of relevant regulations related to client onboarding due diligence including AML & CTF Ordinance.
• Interest to explore and develop a career in the digital asset industry
• Positive attitude to handle multiple tasks in a highly competitive environment
• Good communications and interpersonal skills, fluency in spoken and written English is required. Fluency in Mandarin is preferred.
• More experienced candidates will be considered for the role of Senior Manager
• Experience with digital identification, e.g. video identification, in the client onboarding process
• Good knowledge of contactless, fully digital identification methods, e.g. e-signature

You will love the team and OSL if you,

• Enjoy learning new technologies and want to be part of exciting projects that have immediate business impact
• Are looking for open-minded, flexible, and diverse working environments (yes, we have the working from home policy!)
• Have a desire to innovate for clients
• Are a team player and have a sense of ownership