Chief Compliance Officer Consumer Bank APAC & EMEA Permanent

The Asia Pacific Consumer Chief Compliance Officer is responsible for managing all aspects of the Consumer Compliance function in Asia and EMEA consumer markets including Credit Cards, Personal Loans, Mortgages, Deposits, Client Segments, Sales & Distribution and Small Business . Additionally, the Asia Pacific Consumer Chief Compliance Officer will be directly engaged in two strategic initiatives including the exit of thirteen designated consumer markets and supporting the stand-up of regional global wealth management hubs. The Asia Pacific Consumer Compliance Chief Compliance Officer reports directly to the GCB Chief Compliance Officer and is also matrix report to the Asia Pacific Regional Chief Compliance Officer.

Responsibilities:

• Guides an effective Compliance Management System (CMS) for all applicable legal and regulatory requirements including both U.S. and country specific laws and regulations
• Conducts Asia Pacific and EMEA Consumer Risk Assessment
• Leads the evaluation of performance of the business against c ompliance risk appetite and monitor, evaluate and report on key compliance risk indicators and escalation thresholds
• Executes enterprise compliance programs, policies, standards and procedures which support the 1st Line in complying with requirements. Monitor 1st Line compliance with enterprise programs, policies, standards and procedures
• Ensures appropriate documentation, root cause analysis, and remediation of issues including compliance and operational Risk Events with Consumer Impacts, audit issues, complaints insights, compliance monitoring and testing findings, and regulatory exam matters
• Staying abreast of evolving government and regulatory expectations and translating that information to adjust compliance transition guidance to the business and compliance monitoring and testing coverage
• Oversees the development of and adherence to required compliance training for new and current employees
• Oversee first line complaint management, challenging root cause analysis, ensuring issues are thoroughly investigated, resolved in a timely manner and root causes are analyzed and addressed across businesses and geographies
• Leverage technology, data analytics and data visualization to elevate business monitoring and overall effectiveness and efficiency of the compliance function
• Represent ICRM at senior Exit Market Transition governance and working team activities.
• Actively engage in the development of the compliance risk management strategy for the 13 transition markets to maintain a risk aware culture, fully and transparently exploring risk/reward considerations in decision making, advise the business on transition matters while maintaining effective compliance risk management programs
• Design a compliance coverage model and set of reporting protocols to provide effective compliance coverage, business compliance advisory and reporting for thirteen consumer countries designated for exit including designing appropriate coverage for business sales, transition service agreements and/or business wind-down activities.
• Collaborate with the Citi Global Wealth Chief Compliance Officer and evaluate the compliance program design and organizational coverage model to assure uninterrupted compliance coverage of the Global Wealth Hubs
• Recruiting, developing, and retaining a highly effective diverse team including organizing appropriate on-going coverage for the Consumer exit markets
• Supports the Asia Pacific/EMEA Regulatory Change Management process to ensure requirements remain up to date and are communicated to process owners

Experience:

• Bachelor’s degree is required, relevant advanced degree is preferred.
• 15+ years of experience leading a compliance function or similar management roles.
• Accomplished leader, comfortable functioning in a rapidly changing environment where real-time compliance advice and guidance is required.
• Proven ability to implement and evolve a comprehensive, risk-based compliance program
• Experienced in working with regulators and has established a strong reputation through those interactions including at the country level
• Proven leadership, communication, and managerial abilities with an established track record of success and achieving results while effectively advising the Business on compliance matters
• Well known for outstanding people, process, and management skills

Job Family Group:
Compliance and Control

Job Family:
Product Compliance Risk Management

Time Type:
Full time

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