Channel Manager (AVP), Global Transaction Banking Permanent NEW

Roles and Responsibilities

• Roll out initiatives against the Singapore and regional channel roadmap for Corporate Internet Banking and Business Mobile Banking channels with stakeholders across wholesale and SME banking segments and across countries in which the bank operates
• Collaborate with business and customer experience teams to gain deep customer insights and drive internet and mobile banking adoption and utilisation
• Conceptualise and deliver innovative internet and mobile banking solutions in collaboration with agile development teams
• Responsible for the product launch activities and commercialisation success, in collaboration with relevant stakeholders, which includes new product approval processes and training of stakeholders
• Responsible for compliance of internet and mobile banking solutions with regulatory requirements and the bank’s internal policies
• Responsible for audits and risk assessments of Corporate Internet Banking and Business Mobile Banking

Reporting to:

• Head, Product Development

*LI-VN

Qualifications
Requirements

• Bachelor’s Degree or higher from a reputable university / college
• At least 5 years of relevant experience in Channels management in financial institutions
• Conversant with corporate internet and mobile banking and familiar with best practice product framework and governance to support multi-country rollout
• Strong communication and stakeholder management skills to ensure the channel strategy is well presented and buy-in obtained from stakeholders
• Knowledge in Open Banking, ERP and network/infrastructure will be a plus.