Change Lead, Group Operational Excellence (AVP4/ VP3) Permanent

ABOUT OCBC BANK
OCBC Bank is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. We have more than 540 branches and representative offices in 19 countries and regions with more than 29,000 employees globally. Our key markets are Singapore, Malaysia, Indonesia and Greater China. We are also one of the largest listed banks in Southeast Asia by market capitalisation (listed on the SGX-ST).
Together as a group with our subsidiaries, we offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services. Further details can be found on our website

ABOUT Group OPERATIONAL EXCELLENCE (GOE)
We are a diverse group of around 20 individuals based in Singapore and Malaysia. Our team members are either ex-consultants with financial industry experience or experienced change practitioners from leading financial institutions/global MNCs.
Our mission is to be the trusted advisor and partner to senior management and their teams in transforming their organizations for the future. We help senior stakeholders shape their strategic agenda and work closely with their leadership teams to define their strategic priorities and transformation roadmap. We also partner these leadership teams in driving their most complex cross-functional initiatives. We measure our success by the lasting value that we create for OCBC.

OPPORTUNITY WITH THE GOE DIVISION
You will have the opportunity to work on the most important initiatives across OCBC. The work is project-based and broad ranging, spanning across divisions and geographies. As a Change Lead, you will work closely with the seniors within the division owning key analyses/workstreams of a project. Depending on the nature of the project, you may also get the opportunity to lead a project on your own.

We are focused on growing talent. At OCBC, We See You; We will bring out the best in you and empower you to excel. Our greatest pride is seeing our people succeed. As you grow your career within the GOE division, you may have the opportunity to play an expanded leadership role, growing into a more senior role owning large-scale projects. If you aspire to move into a line role, the relationships that you build as you work across the group will open many opportunities to move into the business.

Roles & Responsibilities:

• Drive and lead cross-functional workstreams/projects using suitable methodical approach/tools which typically involves aligning objectives, planning and conducting analysis, working with agile teams, synthesizing conclusions, and making recommendations to achieve project outcomes
• Formulate own point of view and contribute to team discussions
• Facilitate/co-lead group-wide Operational Excellence initiatives

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Qualifications
DESIRED PROFILE
At present, we are looking for individuals with strong project facilitation and delivery experience, with the capacity to seek collaboration amongst diverse groups and adopt systematic approach. The candidate must have at least 3 years of practical experience involving in formulating strategy, digital transformation and/or business & organisational change initiatives.
In an ideal candidate, we look for:

• Proven experienced in facilitating and managing large-scale projects in strategy, digital transformation and/or organisation change with demonstrable results, and the ability to handle tight deadlines and deliver under pressure.
• Possesses strong capacity for desktop research, data analysis, conceptual thinking, process innovation and communication for business operating model design
• Comfortable working in an unstructured, cross-divisional and multi-level stakeholder environment
• Good knowledge of how financial services businesses work and latest trends (incl. digital) impacting the industry

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