Business System Analyst Permanent

Responsibilities:

• To gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage project scope.
• Prepare project documentation such as Requirement Specifications / Use Case Specifications to meet customers’ requirements and conforms to quality management process standards and procedures to minimise rework.
• Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session
• Make changes to configurable items which include hardware, software, documentation, etc.
• Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities.
• Prepare user manual and operations manual and facilitate training of users and operators in using the system.
• Provide post implementation support including production support and service requests.
• Discuss and escalate critical issues such as scope creep with the relevant managers.
• Conduct requirement gathering sessions and gap analysis of current business process to identify improvement opportunities.
• Have clear and open communication with customers on project issues or clarifications
• Track the progress and provide updates to Project Manager
• Resolve problems promptly and provide effective solution

The ideal candidate should possess:

• Diploma / Degree in in Computer Science, Engineering or a related discipline.
• 2 to 4 years of IT experience in business analysis.
• Experienced in Software Development Life Cycle (SDLC) and Agile methodology
• Familiar with MSSQL2012 & above, Visual Studio .Net Enterprise Architect, MSSQL Stored Procedure.
• Ability to monitor and mitigate risks in project delivery.
• Ability to lead, develop and maintain good relationship with customers.
• Experienced in Project Financial and Management tools
• Good verbal and communication skills