Business Intelligence Solution Analyst Contract

Summary of the role:
An amazing opportunity to work with one of the largest Fintech company in the world at the moment. Getting insights to how one of the largest fintech companies in the world operate. Work with their Global business intelligence team to build and drive business strategies, build customer loyalty and identify new opportunities for the business.

The Position:

• Manage BI customer requests (ie system access) and streamline existing process
• Understand product/user management processes, create process flow, and identify process improvement opportunities
• Collaborate with the rest of team to set up efficient product knowledge system. Maintain product/platform documentation and user guides
• Manage various internal projects execution and stakeholder communication
• Adhere with user communications (either broad, group-basis, or individual communication) processes established in the team and effectively manage user communications in a timely manner
• Based on user feedback and business need, collaborate with product team to propose product enhancement requests and assist in implementation (e.g. design, testing)
• Manage issues and questions reported by BI users by meeting internal Service Level Agreement (SLA) and processes.
• Strong customer orientation/focus in creating best customer experience

The Candidate:

• 1-3 years of relevant experience in project or product/solutions management.
• Must work well in highly collaborative, matrixed and team oriented environment.
• Superior verbal, written and interpersonal communication skills with both technical and nontechnical audiences
• Strong organization skills and expert in technical documentation
• Strong project management skills
• Quick learner
• Proficient in MS office suites

Good to have:

• 1 year+ of Business Intelligence (ie MicroStrategy, Tableau) and/or database/analysis (ie Hive, Teradata, Oracle) experience
• Strong logical and analytical problem solving skills (the ability and determination to find the cause of problems and identify solutions)
• Payments industry experience is a plus

Skills & Competencies

• Data analyst
• Business analyst
• Power BI
• SQL
• Excel

We regret to inform that only shortlisted candidates will be notified / contacted.

For more information you can email Kendrick Quek in our Singapore office on Job Reference KendrickQuek528382 or alternatively, apply here to register your interest.

Job Reference: KendrickQuek528382

EA Registration No.: R, Quek Xiu Hao Kendrick
Allegis Group Singapore Pte Ltd, Company Reg No. N, EA License No. 10C4544